Performance degradation affecting Kenya Airtel MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 22, 2025 - 23:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 22, 2025 - 20:35 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted May 22, 2025 - 12:17 UTC
This incident affected: Kenya MMO services (Airtel :: Payout).