Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Aug 30, 2025 - 19:20 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 30, 2025 - 17:22 UTC

Update

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Aug 30, 2025 - 16:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2025 - 15:25 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Aug 30, 2025 - 14:55 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).