Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 01, 2025 - 20:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 01, 2025 - 19:10 UTC

Identified

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Jun 01, 2025 - 17:24 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).