Performance degradation affecting Cameroon MTN services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Jan 28, 2026 - 22:56 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 28, 2026 - 20:39 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Jan 28, 2026 - 19:30 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 28, 2026 - 19:23 UTC

Update

This is a quick update to inform you that we are still experiencing instability in Cameroon MTN services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 28, 2026 - 16:02 UTC

Identified

This is a quick update to inform you that we are still experiencing instability in Cameroon MTN services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 28, 2026 - 08:03 UTC

Investigating

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Jan 28, 2026 - 01:34 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 28, 2026 - 01:08 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Jan 27, 2026 - 23:44 UTC
This incident affected: Cameroon MMO services (MTN :: Payout).