Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 03, 2025 - 03:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 03:29 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Nov 03, 2025 - 03:19 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).