Performance degradation affecting Lesotho M-Pesa MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 19, 2025 - 13:54 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 19, 2025 - 12:52 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted May 19, 2025 - 12:00 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).