The incident has been resolved. We apologise for the inconvenience.
Posted Sep 30, 2026 - 07:29 UTC
Monitoring
A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 30, 2026 - 06:28 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Zamtel NFS Zambia payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 30, 2026 - 02:42 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Zamtel NFS payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 29, 2026 - 16:33 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Zamtel NFS payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 29, 2026 - 16:31 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our NFS Zamtel Zambia payout and Zamtel Zambia USSD gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 29, 2026 - 15:42 UTC
Investigating
We are experiencing an outage of the Zamtel NFS Zambia services. We are investigating the issue.