Performance degradation affecting Zambia Zamtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 22, 2026 - 15:10 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 22, 2026 - 12:06 UTC

Identified

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Posted Oct 22, 2026 - 10:38 UTC
This incident affected: Zambia MMO services (Zamtel :: USSD Deposit).