Performance degradation affecting Tanzania Halotel MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted 19 days ago. Apr 16, 2025 - 20:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted 19 days ago. Apr 16, 2025 - 19:44 UTC

Identified

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Posted 19 days ago. Apr 16, 2025 - 18:00 UTC
This incident affected: Tanzania MMO services (Halotel :: USSD Deposit, Halotel :: Payout, Vodacom :: Payout).