Performance degradation affecting DRC Orange services

Incident Report for PawaPay

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 30, 2026 - 09:53 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Orange DRC deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 30, 2026 - 08:15 UTC

Investigating

We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
Posted Oct 30, 2026 - 05:38 UTC
This incident affects: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).
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