Performance degradation affecting CIV Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 04, 2026 - 13:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2026 - 04:28 UTC

Investigating

We are experiencing degraded performance in the CIV Orange services. We are investigating the issue.
Posted Feb 03, 2026 - 23:36 UTC
This incident affected: CIV MMO services (Orange :: Web Deposit, Orange :: Payout).