Performance degradation affecting Sierra Leone Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 23, 2025 - 18:30 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 23, 2025 - 16:13 UTC

Identified

We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.
Posted Mar 23, 2025 - 14:23 UTC
This incident affected: Sierra Leone MMO services (Orange :: Web Deposit, Orange :: Payout).