Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 29, 2025 - 12:50 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 29, 2025 - 12:03 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange + Intouch deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 29, 2025 - 11:25 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Aug 29, 2025 - 10:52 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).
← Current Status Powered by Atlassian Statuspage