Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 24, 2025 - 08:45 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 24, 2025 - 08:03 UTC

Update

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Dec 24, 2025 - 06:54 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Dec 24, 2025 - 05:32 UTC

Update

We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
Posted Dec 24, 2025 - 03:58 UTC

Investigating

We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
Posted Dec 24, 2025 - 02:35 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).