Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 13, 2025 - 02:24 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 12, 2025 - 23:15 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Sep 12, 2025 - 21:14 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).