Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Feb 10, 2026 - 04:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2026 - 02:10 UTC

Identified

We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Posted Feb 09, 2026 - 21:33 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).