Performance degradation affecting Uganda MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Aug 09, 2025 - 00:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 22:13 UTC

Update

We are continuing to investigate this issue.
Posted Aug 08, 2025 - 21:26 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Aug 08, 2025 - 21:22 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).