Performance degradation affecting Lesotho M-Pesa services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Sep 08, 2025 - 09:18 UTC

Monitoring

A fix has been deployed by Lesotho M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 08, 2025 - 08:50 UTC

Identified

M-Pesa Lesotho is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Sep 08, 2025 - 04:17 UTC

Investigating

We are experiencing an outage of the Lesotho M-Pesa services. We are investigating the issue.
Posted Sep 07, 2025 - 12:58 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).
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