Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 27, 2026 - 13:39 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 27, 2026 - 12:15 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Mar 27, 2026 - 11:33 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout).