Performance degradation affecting Ghana MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Aug 10, 2026 - 01:17 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Aug 09, 2026 - 23:42 UTC

Identified

MTN Ghana is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

Posted Aug 09, 2026 - 20:40 UTC

Investigating

We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.

Posted Aug 09, 2026 - 19:14 UTC

This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout).