Performance degradation affecting Malawi TNM services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 03, 2025 - 01:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 03, 2025 - 00:28 UTC

Investigating

We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Posted Sep 02, 2025 - 21:29 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).