Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 26, 2025 - 15:33 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 26, 2025 - 07:41 UTC

Update

This is a quick update to inform you that we are still experiencing outage in our Intouch Orange Cameroon deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 26, 2025 - 04:38 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 26, 2025 - 01:01 UTC

Identified

This is a quick update to inform you that we are now experiencing instabilities in our Orange Cameroon deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 23:55 UTC

Update

This is a quick update to inform you that we are now experiencing instabilities in our Orange Cameroon deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 19:43 UTC

Update

This is a quick update to inform you that we are experiencing instabilities in our Orange Cameroon Intouch deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 14:59 UTC

Update

This is a quick update to inform you that we are now experiencing instabilities in our Orange Cameroon deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 11:42 UTC

Investigating

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Jun 25, 2025 - 09:29 UTC

Update

We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jun 25, 2025 - 09:00 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 02:43 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Jun 25, 2025 - 00:49 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).