Performance degradation affecting Burkina Faso Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Apr 04, 2025 - 06:13 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Apr 03, 2025 - 19:12 UTC

Identified

We have identified instability in Burkina Faso Orange services. We have escalated this to the MMO for resolution.

Posted Apr 03, 2025 - 11:12 UTC

This incident affected: Burkina Faso MMO services (Orange :: Web Deposit).