Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 13, 2025 - 10:07 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 13, 2025 - 09:41 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposits and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 13, 2025 - 06:41 UTC

Update

We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
Posted Mar 13, 2025 - 05:15 UTC

Investigating

We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
Posted Mar 12, 2025 - 23:43 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).
← Current Status Powered by Atlassian Statuspage