Performance degradation affecting Kenya M-Pesa services
Incident Report for pawaPay
Resolved
The incident has been resolved. We apologise for the inconvenience.
Posted Oct 13, 2024 - 21:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2024 - 19:35 UTC
Update
We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Posted Oct 13, 2024 - 14:24 UTC
Identified
We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Posted Oct 13, 2024 - 10:07 UTC
This incident affected: Kenya MNO services (M-Pesa :: Web Deposit, M-Pesa :: USSD Deposit, M-Pesa :: Payout).