Performance degradation affecting Zambia MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 08, 2026 - 03:02 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 08, 2026 - 01:44 UTC

Investigating

We are experiencing degraded performance in the Zambia MTN services. We are investigating the issue.
Posted Aug 08, 2026 - 01:05 UTC
This incident affected: Zambia MMO services (MTN :: Web Deposit, MTN :: Payout).