Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 08, 2025 - 03:15 UTC

Monitoring

A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 08, 2025 - 01:52 UTC

Investigating

We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.
Posted Jun 07, 2025 - 23:13 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Jun 07, 2025 - 16:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 07, 2025 - 16:18 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Jun 07, 2025 - 16:13 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).