Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted May 12, 2025 - 20:14 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 12, 2025 - 19:47 UTC

Identified

This is a quick update to inform you that we are still experiencing instabilities in our Halotel Tanzania deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 12, 2025 - 19:30 UTC

Investigating

We are experiencing an outage in the Tanzania Halotel services. We are investigating the issue.
Posted May 12, 2025 - 19:14 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).
← Current Status Powered by Atlassian Statuspage