Performance degradation affecting South Sudan MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 16, 2026 - 21:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 16, 2026 - 20:23 UTC

Update

We are still experiencing an outage in our MTN South Sudan deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 16, 2026 - 19:35 UTC

Investigating

We are experiencing an outage of the South Sudan MTN services. We are investigating the issue.
Posted Oct 16, 2026 - 16:22 UTC
This incident affected: South Sudan MMO services (MTN :: Web Deposit, MTN :: Payout).
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