Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 16, 2025 - 16:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 16, 2025 - 15:01 UTC

Investigating

We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
Posted Sep 16, 2025 - 12:29 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).