Performance degradation affecting Cameroon MTN Intouch MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 16, 2025 - 20:42 UTC

Monitoring

A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 16, 2025 - 16:30 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Apr 16, 2025 - 15:48 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).