Performance degradation affecting Zambia MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 24, 2025 - 16:09 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 24, 2025 - 15:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 24, 2025 - 15:43 UTC

Identified

We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Posted Jun 24, 2025 - 12:49 UTC
This incident affected: Zambia MMO services (MTN :: Web Deposit, MTN :: Payout).