Performance degradation affecting OpenAPI MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.

Posted Jul 29, 2025 - 07:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2025 - 04:15 UTC

Update

We are continuing to investigate this issue.

Posted Jul 29, 2025 - 04:15 UTC

Investigating

We are experiencing degraded performance in the OpenAPI MTN services. We are investigating the issue.

Posted Jul 29, 2025 - 03:06 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).