Performance degradation affecting Mozambique Movitel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 01, 2025 - 19:23 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 01, 2025 - 16:45 UTC

Identified

We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Posted Nov 01, 2025 - 12:05 UTC
This incident affected: Mozambique MMO services (Vodacom :: Web Deposit, Movitel :: Web Deposit).