Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 17, 2025 - 08:18 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 17, 2025 - 06:35 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 17, 2025 - 05:57 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 17, 2025 - 01:05 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Jun 16, 2025 - 21:25 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).