Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jan 01, 2026 - 01:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 01, 2026 - 01:12 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Dec 31, 2025 - 23:43 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).