Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 13, 2025 - 10:17 UTC

Update

A fix has been deployed by Ghana AirtelTigo. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 13, 2025 - 09:17 UTC

Update

This is a quick update to inform you that we are experiencing an outage in our Ghana AirtelTigo deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 12, 2025 - 23:54 UTC

Update

This is a quick update to inform you that we are experiencing an outage in our Ghana AirtelTigo deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 12, 2025 - 14:11 UTC

Monitoring

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 11, 2025 - 22:32 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 11, 2025 - 18:23 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 11, 2025 - 12:56 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 11, 2025 - 12:06 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 11, 2025 - 09:46 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 11, 2025 - 09:36 UTC

Investigating

We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
Posted Jun 11, 2025 - 08:15 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).