Please be advised that our payment services in Senegal are temporarily interrupted. This is due to new regulations from the BCEAO. We are actively working to resolve this situation and are in urgent discussions with all relevant stakeholders. We hope to restore our services in Senegal as soon as possible. We apologise for any inconvenience this may cause and will provide updates as the situation progresses.
Posted May 23, 2025 - 09:37 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 23, 2025 - 09:36 UTC
Update
Please be advised that our payment services in Senegal are temporarily interrupted. This is due to new regulations from the BCEAO. We are actively working to resolve this situation and are in urgent discussions with all relevant stakeholders. We hope to restore our services in Senegal as soon as possible. We apologise for any inconvenience this may cause and will provide updates as the situation progresses.
Posted May 23, 2025 - 09:32 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 23, 2025 - 07:39 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 22, 2025 - 09:04 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 20, 2025 - 03:59 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 19, 2025 - 03:55 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 18, 2025 - 03:03 UTC
Update
We are still experiencing an outage in our Mix Senegal deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 17, 2025 - 03:29 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Mix Senegal deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 16, 2025 - 04:35 UTC
Identified
We have identified instability in Senegal Mixx services. We have escalated this to the MMO for resolution.
Posted May 15, 2025 - 13:16 UTC
This incident affected: Senegal MMO services (Yas :: Web Deposit, Yas :: Payout, Orange :: Web Deposit, Orange :: Payout, Wave :: Web Deposit, Wave :: Payout).