Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 25, 2025 - 14:46 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 25, 2025 - 12:08 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 25, 2025 - 09:01 UTC

Identified

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Jun 25, 2025 - 03:18 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).
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