Performance degradation affecting CIV MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 22, 2025 - 10:08 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 22, 2025 - 07:55 UTC

Identified

We have identified instability in CIV MTN services. We have escalated this to the MMO for resolution.
Posted Jun 22, 2025 - 02:36 UTC
This incident affected: CIV MMO services (MTN :: Web Deposit, MTN :: Payout).