The incident has been resolved. We apologise for the inconvenience.
Posted Nov 10, 2025 - 04:06 UTC
Update
We are experiencing an partial outage in our Telecel Ghana deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 09, 2025 - 21:42 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 09, 2025 - 20:56 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 09, 2025 - 20:23 UTC
Update
We are experiencing an outage in our Telecel Ghana deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 09, 2025 - 19:59 UTC
Identified
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Nov 09, 2025 - 18:25 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).