Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 14, 2025 - 19:10 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 14, 2025 - 18:40 UTC

Update

We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Sep 14, 2025 - 16:28 UTC

Update

We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.
Posted Sep 14, 2025 - 16:15 UTC

Update

We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Sep 14, 2025 - 15:44 UTC

Investigating

We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.
Posted Sep 14, 2025 - 15:32 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).