Performance degradation affecting DRC Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 06, 2025 - 04:55 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 06, 2025 - 04:09 UTC

Update

We are experiencing degradation of the DRC Vodacom services. We are investigating the issue.
Posted Aug 06, 2025 - 03:27 UTC

Investigating

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.
Posted Aug 05, 2025 - 23:39 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).