Performance degradation affecting Airtel OpenAPI services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 23:11 UTC

Investigating

We are experiencing degraded performance in the Airtel OpenAPI services. We are investigating the issue.
Posted Nov 06, 2025 - 19:23 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout), Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout), Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Nigeria MMO services (Airtel :: Web Deposit, Airtel :: Payout), DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout), Gabon MMO services (Airtel :: Payout, Airtel :: Web Deposit), and Congo Brazzaville MMO Services (Airtel :: Payout, Airtel :: Web Deposit).