Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 09, 2024 - 12:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 09, 2024 - 12:33 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MNO for resolution.
Posted Oct 09, 2024 - 11:47 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).