Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 05, 2025 - 21:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 18:54 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Jun 05, 2025 - 17:50 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).