Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 08, 2026 - 04:13 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 08, 2026 - 02:21 UTC

Investigating

We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Jan 08, 2026 - 00:35 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).