Performance degradation affecting Tanzania Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 27, 2026 - 16:55 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 27, 2026 - 15:50 UTC

Identified

We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted Mar 27, 2026 - 15:07 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).