Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 16:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 06, 2025 - 15:37 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Telecel deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 06, 2025 - 13:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 06, 2025 - 12:46 UTC

Investigating

We are experiencing an outage in the Ghana Telecel services. We are investigating the issue.
Posted Nov 06, 2025 - 11:58 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).
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