The incident has been resolved. We apologise for the inconvenience.
Posted Aug 07, 2025 - 23:57 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2025 - 23:04 UTC
Investigating
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 21:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2025 - 21:33 UTC
Investigating
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 21:21 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2025 - 20:48 UTC
Investigating
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 19:36 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2025 - 18:46 UTC
Identified
This is a quick update to inform you that we are still experiencing an outage in our Vodacom DRC deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 07, 2025 - 15:26 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 07, 2025 - 15:12 UTC
Identified
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 13:21 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 07, 2025 - 12:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 07, 2025 - 10:50 UTC
Identified
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 10:26 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 07, 2025 - 09:43 UTC
Identified
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 07, 2025 - 08:58 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).